Dear Customer, during those special circumstances, IPNexia will remain open and we will keep putting all our effort to deliver you the best communication solution possible. However to protect our staff and to minimize the propagation of the Coronavirus, all of our employees are working from home. This could also impact a little bit our response time although we have at our disposal all the digital tools to minimize this impact. We will also limit onsite interventions to urgent activations and/or reparations during the coming days. Thank you for your understanding.
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Monitoring, Reporting & Alarming

At IPNexia, we think to you should always be able to control and monitor easily your solutions. This is why we have put in place different, state of the art, options of monitoring/reporting solution offering information on your communication solution and offering alerting options.

Types of Monitoring/reporting offer :

  • Personalized reporting each month send to you by email
  • Different types of alerting (sms / email) to inform you of your consumption
  • A monitoring interface to monitor your Trunks and Premium Lines (See Monitor here under)
  • A monitoring interface to get information on your backups
  • A dedicated service manager to always be able to get the information you need
  • An e-Service web interface to allow you to follow your consumption and your invoices
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The Monitor Interface

Because we know that it is important for you to be able, by yourselves, to monitor your solution, we have created a web app that allows you to monitor your Trunks and/or Premium Lines. Monitor is a great tool that allows you not only to monitor your solutions but also to automatically and directly get warnings by email in case of troubles on your premium lines and/or on your trunks. Furthermore, you are able to manage the deviation of your trunks and of your numbers (DIDs).

  • A HTML 5.0 Web interface accessible from anywhere and at any time
  • User friendly
  • See all your relative data
  • Modify your data if needed
  • Continually improved with new versions
Monitoring of your Trunks
  • Verification of trunk status every minute.
  • Many information available (registering of the trunks, data on deviations, alarming (On/Off)).
  • FFilter based on :
    • Customer info
    • Trunk name
    • Alarming status
    • Etc
  • If not anymore registered, alarming via email with the following information :
    • Customer info
    • Trunk name
    • Alarming status
    • IP Address of last registe
Monitoring of your Premium Lines
  • Verification of the Premium Line status (On/Off) & option to activate the monitoring.
  • Many information available.
  • Filter based on :
    • Customer info
    • CID
    • IP Addresses
    • Monitoring status
    • Etc
  • If change of status, alarming via email to notify you of the status change.

Interested by our Monitoring & alarming system Solution ?

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