IP Nexia is looking for...

Service Delivery Coordinator

Job Overview:

As a Delivery Coordinator at IPNexia, you will be responsible for overseeing the end-to-end delivery of telecom projects ensuring projects are completed on time and within budget.

You will play a pivotal role in maintaining client relationships and optimizing project delivery processes.

Key Responsibilities:

  1. Project Delivery:
          • Lead and manage the delivery of telecom projects from initiation through completion, ensuring adherence to project scope, schedule, and budget.
          • Collaborate with cross-functional teams, including technical experts, engineers, and project coordinators, to ensure successful project execution.
          • Monitor project progress and proactively identify and address issues or roadblocks.
          • Serve as the main point of contact for clients during project delivery, building strong client relationships.
          • Ensure client satisfaction by delivering high-quality solutions and services.
  2. Ordering:
          • Place order for all project components (Internet lines, equipment, software, etc…)
            Manage provider relationship
          • Stock management
          • DID (Number) Management (Port in, port out, request information, attend CRDC/NPA monthly meeting)
          • SIP Trunk configuration
  3. Contract Management:
          • Encode customer contract/orders in our CRM
  4. Mobile Management:
          • Handle all Mobile Contracts
          • Encoding contracts in CRM
          • Send SIM card to customer
          • Activate and port in mobile number
          • cease mobile services
          • Manage Mobile provider relationship
          • Answer existing customer requests regarding mobile


  • Bachelor’s degree
  • Excellent communication and interpersonal abilities.
  • Highly flexible
  • Basic knowledge of telecom industry is a plus.
  • Fluent in French / Dutch / English


  • Competitive compensation
  • Hospital Insurance.
  • Meal cheques
  • Mobile phone
  • A dynamic and familial work environment.
  • 1 day of Homeworking

Send your CV and cover letter to: For more information: 02 / 600 16 39